AI in CRE: What's real, what's hype, and what readiness looks like



24 September 2026

Omar Eltorai and Cole Perry sit down with Michael Clawar, Senior Vice President of Innovation at Altus Group, to talk about where AI is creating real value in commercial real estate and where the industry still has work to do. Michael walks through how the cost of AI intelligence has dropped dramatically in just the past year and what that means for tasks like portfolio-level valuation reviews. The conversation covers why data infrastructure and institutional knowledge matter more than the model you pick, the trade-offs between centralized and business-led technology operating models, and a recent NBER study on how AI benefits senior and junior professionals differently, with real implications for talent development in CRE.


Resources mentioned



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Key moments

  • 00:00 Intro and Michael’s background

  • 04:30 How AI has changed CRE data and analytics

  • 10:30 AI capability per dollar and what it unlocks

  • 18:00 Durable vs. fleeting AI advantages

  • 25:30 Technology operating models and where firms get it wrong

  • 34:00 What clients actually want from AI

  • 39:00 The NBER study on AI and expertise



Your guests and host

Cole Perry's Profile
Cole Perry

Associate Director of Research

Altus Group

People - Omar Eltorai's Profile
Omar Eltorai

Senior Director of Research

Altus Group

Speaker - Michael Clawar's Profile
Michael Clawar

Senior Vice President of Innovation

Altus Group

Resources

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Disclaimer


This publication has been prepared for general guidance on matters of interest only and does not constitute professional advice or services of Altus Group, its affiliates and its related entities (collectively “Altus Group”). You should not act upon the information contained in this publication without obtaining specific professional advice.

A number of factors may influence the performance of the commercial real estate market, including regulatory conditions and economic factors such as interest rate fluctuations, inflation, changing investor sentiment, and shifts in tenant demand or occupancy trends. We strongly recommend that you consult with a qualified professional to assess how these and other market dynamics may impact your investment strategy, underwriting assumptions, asset valuations, and overall portfolio performance.

No representation or warranty (express or implied) is given as to the accuracy, completeness or reliability of the information contained in this publication, or the suitability of the information for a particular purpose. To the extent permitted by law, Altus Group does not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it. The distribution of this publication to you does not create, extend or revive a client relationship between Altus Group and you or any other person or entity. This publication, or any part thereof, may not be reproduced or distributed in any form for any purpose without the express written consent of Altus Group.