Key updates coming to your ARGUS Enterprise account

I don't see all my ARGUS Enterprise users in the list. Is something wrong?

All existing ARGUS Enterprise user records should be automatically pre-populated in the ARGUS Intelligence Platform with an ARGUS Enterprise role assigned. This will be done on the day of the migration. Some users may already be in ARGUS Intelligence Platform.

If you want to give users access to assets, you can optionally set property permissions to control what appears in their asset list. There may be some users who cannot be migrated automatically – those who participate in multiple AE environments may need to be manually reviewed.

After the migration, if you don't see a user, please contact support.

I want to create a user who doesn't exist yet in the ARGUS Intelligence Platform. Is it possible?

Yes, if a user doesn't have an account yet, you can create one in advance to grant ARGUS Intelligence Platform access. Follow these steps. Assign the user a role, then set property permissions to control which assets and properties they can see.

If the user already exists, simply set their property permissions and resend the platform invitation.

A user doesn't see certain assets in the asset list

ARGUS Enterprise user needs to be assigned permissions to assets to work with them. If you want to give users access to assets and benefit from these new features, you can easily set property permissions to control what appears in their asset list.

I also use ARGUS Taliance or ARGUS Developer alongside ARGUS Enterprise. How does this affect me?

Altus Group plans to migrate ARGUS Taliance and ARGUS Developer to the ARGUS Intelligence Platform as well, but on a different timeline from ARGUS Enterprise.

More details will be communicated as that process is defined.

What happens to guest users I previously invited in ARGUS Cloud?

Existing guest user invitations will be revoked as part of the transition to the ARGUS Intelligence Platform. To reinstate access, an Organization Admin must first create a Collaboration with the guest user's primary organization, then issue a new invitation. More information here.

Can I still upgrade the AE database version or Calculation Version from ARGUS Cloud?

Yes. Those rarely visited functions are available in the Admin section under "AE settings" menu

What is the login and SSO experience on ARGUS Intelligence?

It depends on your Identity Provider (IdP) setup:

• Microsoft Azure Active Directory (Entra ID): Login works via Microsoft B2B authentication with minimal setup, as long as third-party access is not blocked. Users authenticate with their standard Windows credentials - no additional password required.

• Non-Microsoft IdPs (e.g., Okta, ADFS): Federated SSO will need to be configured separately for ARGUS Intelligence. Please contact our support team.

• No IdP: For your security, you will receive a one-time passcode by email each time you log in.

Contact support for further assistance.

Does accessing ARGUS Enterprise via Amazon WorkSpaces cost more than the Remote Client?

No. There is no additional charge associated with using Amazon WorkSpaces to access ARGUS Enterprise.

What is the benefit of the new authentication?

The new authentication system delivers improved stability, security, and a more integrated experience. Starting in 2026, you will be able to navigate seamlessly from ARGUS Intelligence Platform into the relevant ARGUS Enterprise model or launch ARGUS Intelligence Platform directly from ARGUS Enterprise to access new features.

I currently open ARGUS Enterprise from the ARGUS Intelligence Platform homepage but it opens ARGUS Cloud portal

This button should open ARGUS Enterprise directly, in a browser tab (without Citrix app). So, this is not normal. Please contact the Support team for more information. Accessing ARGUS Enteprise via Citrix will stay available in ARGUS Cloud portal during the transition period (until early January 2027).

Are there any changes to the XL4ADW Excel plugin?

The connection dialogue for the Excel for ADW plugin works the same way as the Remote Client - you will need to switch to the ARGUS Intelligence Platform connection. New, separate installers for the version 14 and version 15 XL4ADW plug-in will be available for download directly from the platform. There are no changes to the XL4ADW schema - only the connection method changes.

Is DDI capability affected?

No. There is no impact on DDI. The AE database structure is unchanged regardless of the authentication updates, and SQL calls that reference the AE users table will continue to work as expected.

I am on ARGUS Enterprise version 14. What are my options?

Optional: You can now benefit from access to ARGUS Intelligence and ARGUS Enterprise with the same login and password

• Option A - Upgrade to AE 15.0.1b (recommended): Provides the full ARGUS Intelligence Platform authentication experience.

• Option B - Update to AE 14.5.0b: For clients not yet ready to move to version 15. This release also supports ARGUS Intelligence Platform authentication natively.

I am on ARGUS Enterprise version 15. What are my options?

Optional: You can now benefit from access to ARGUS Intelligence and ARGUS Enterprise with the same login and password

Upgrade to AE 15.0.1b (or remain on AE 15.0.1a) - both support the full ARGUS Intelligence Platform authentication.

Are there any changes to the XL4ADW Excel plugin?

You just need to switch to the ARGUS Intelligence Platform connection in the plugin dialogue. New installers for v14 and v15 will be available on the platform.

No schema changes - only the connection method changes.

Is DDI capability affected?

No. DDI is unaffected. The AE database structure remains unchanged, and all existing routines will continue to work.