ARGUS ENTERPRISE - 2026 PLATFORM UPDATES

Key updates coming to your ARGUS Enterprise account

Q: For ARGUS Enterprise Remote Client

You have two supported paths: You have flexibility on timing - the ARGUS Cloud connection for the Remote Client will not be turned off until January 2027. Upgrade to AE 15.0.1b (or remain on AE 15.0.1a) - both support the full ARGUS Intelligence Platform authentication. The ARGUS Cloud connection for the Remote Client will not be turned off until January 2027. You just need to switch to the ARGUS Intelligence Platform connection in the plugin dialogue. New installers for v14 and v15 will be available on the platform. No schema changes - only the connection method changes. No. DDI is unaffected. The AE database structure remains unchanged, and all existing routines will continue to work.

We're unifying ARGUS Enterprise and ARGUS Intelligence Platform into a single experience - more simpler to manage, more secure, and more consistent across your Altus products.

What's coming

Altus Group

Step-by-step guide

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FAQ

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What you need to do - and when

Find your situation in the table below, then select the relevant tab for full details and step-by-step guidance.

Your situation	Action required	Deadline	Urgency
You manage AE user accounts	Verify admin access in ARGUS Intelligence Platform	Before May 2026	Action needed
ARGUS Enterprise is installed on your computer	Install the latest version and switch to ARGUS Intelligence Platform authentication - we recommend completing this by June 2026	Final deadline: January 2027	Act from May 2026
You access ARGUS Enterprise via ARGUS Cloud	Verify ARGUS Intelligence Platform access; begin using browser launch by September 2026	Before October 2026	Action needed
You are on ARGUS Enterprise version 13	Update before access through ARGUS Cloud disappears (Support ended 15 May 2026)	Product will be removed from ARGUS Cloud by 31 December 2026	Urgent

Step-by-step guidance for your situation

Select the tab that matches how you currently use ARGUS Enterprise.

User admins

AE installed on your computer

You access AE via ARGUS Cloud

On version 13

This section is for you if: you currently manage user accounts or control access permissions for ARGUS Enterprise within your organisation.

Starting May 2026, user administration for ARGUS Enterprise moves into ARGUS Intelligence Platform.

You'll manage all provisioning and access from one place.

What's changing

Administration tasks such as user provisioning and access control will move into ARGUS Intelligence Platform. New roles will appear there, aligned with your existing ARGUS Cloud roles. Your existing users and their data are unaffected - this change is only to where you manage them.

Your users will not notice any change. They will continue to access ARGUS Enterprise as they do today.

Steps to complete before May 2026

Step 1 - Verify your own administrator access

Log in to ARGUS Intelligence Platform and confirm you can see the user management section and that your user list is visible.

Step 2 - Verify your co-administrators' access

Ensure all AE user administrators have the correct role assigned (Admin Privilege = Org Admin or User Admin) and can log in to ARGUS Intelligence Platform.

Step 3 - Resolve any administration issues

If any user administrator is missing access, contact support before the transition date - chat with our team or raise a case.

If any users can't see their assets or models after the transition

Your users are already in ARGUS Intelligence Platform with an ARGUS Asset Manager role. If they cannot view their assets, properties, or models, you may need to:

This section is for you if: ARGUS Enterprise is installed directly on a computer and users open it from the Windows Start menu or a desktop shortcut. This may involve two people - an IT administrator who manages software installations, and the end user who connects to the database and accesses their data. Both need to complete separate steps.

From January 2027, ARGUS Intelligence Platform authentication will be mandatory to connect to the database from ARGUS Enterprise.

Without it, users will not be able to access their data. We recommend both IT and end users complete their steps by June 2026 to allow time to resolve any issues before the deadline.

What's changing

Today

Separate login for ARGUS Enterprise
Older authentication technology

Beginning January 2027

Single login shared with ARGUS Intelligence Platform
Stronger, unified security
Same application, same data, same workflows

Data, workflows, and the day-to-day experience in ARGUS Enterprise remain exactly the same.

Timeline

Date	What happens	IT administrator	End user
May 2026	Updated Remote Client available for AE 14 and AE 15	Recommended window to act. Plan and deploy AE 14.5.0.930 or AE 15.0.1.1170 to all affected machines.	No action yet - wait for IT to complete the installation.
May – June 2026	Transition window open - both authentication methods work	Confirm installation is complete and communicate to end users that they can now switch.	Recommended window to act. Once IT confirms the update is installed, switch to ARGUS Intelligence Platform authentication. Takes under a minute.
June 2026 – January 2027	Both authentication methods still work	Chase any outstanding installations. Support demand will increase closer to the deadline.	If you haven't switched yet, do so now. Contact IT if the latest version is not yet installed on your machine.
January 2027	ARGUS Intelligence Platform authentication mandatory to connect to the database	AE 14.5.0.930 or AE 15.0.1.1170 must be installed on all machines before this date.	Without switching, you will not be able to access your data. An ARGUS Intelligence Platform Connection must be in place.

Guides:

Different steps are needed depending on your role.

For IT administrators

How to deploy the latest version of ARGUS Enterprise across your organisation

For end users

This section is for you if: you access ARGUS Enterprise by logging into the ARGUS Cloud portal and clicking a link to launch the application via Citrix Workspace.

Citrix access ends October 2026. From that point, ARGUS Enterprise will be launched directly from ARGUS Intelligence Platform in your browser - no Citrix app required.

We recommend switching as soon as browser access becomes available in September 2026, so we can resolve any concerns prior to the dissolution of our Citrix use.

Why this is changing

Citrix has been used for years to stream ARGUS Enterprise remotely, but it requires a dedicated desktop app and ongoing IT maintenance. We're replacing it with Amazon Workspace Applications - the same remote streaming, but running entirely in the cloud and accessible directly from any browser. Nothing to install, nothing to maintain.

And the new experience is significantly simpler. Instead of logging into ARGUS Cloud and navigating to a Citrix launch link, there will be a single button to launch ARGUS Enterprise directly on the ARGUS Intelligence Platform homepage. One click, and you're in.

This change also brings ARGUS Enterprise and ARGUS Intelligence Platform closer together - your asset-level models will soon connect directly to your portfolio analytics without switching between systems.

Timeline

Date	What happens	Action needed
Before September 2026	ARGUS Enterprise continues to launch via Citrix from the ARGUS Cloud portal	Log in to ARGUS Intelligence Platform and confirm you can access ARGUS Enterprise through the portal
September 2026	Browser-based access becomes available - ARGUS Enterprise launches directly from ARGUS Intelligence, with no Citrix app needed	Begin launching ARGUS Enterprise via ARGUS Intelligence Platform. Use this window to get comfortable with the new method before Citrix is retired.
October 2026	Citrix access ends	ARGUS Intelligence Platform (browser) becomes the only way to launch ARGUS Enterprise. The ARGUS Cloud portal will remain accessible but can no longer be used to launch the application.

How to launch from September 2026: Log in to ARGUS Intelligence and click the ARGUS Enterprise button on the homepage - the application will open directly in your browser. No ARGUS Cloud portal, no Citrix app, no extra steps.

What stays the same

Your data, models, workflows, and settings in ARGUS Enterprise are completely unchanged. Only the way you launch the application is different.

This section is for you if: your organisation is currently running ARGUS Enterprise version 13.

15 May 2026 - support ended for ARGUS Enterprise version 13.

Altus Group no longer provides technical support or fixes.

Product will be removed from ARGUS Cloud by 31 December 2026.

Beginning 1 January 2027, all access to ARGUS Enterprise version 13 on ARGUS Cloud will be permanently discontinued. This means that any data that has not been upgraded to ARGUS Enterprise version 14 or later will no longer be accessible until after upgrading.

What upgrading means for you

We recommend upgrading to ARGUS Intelligence Platform, which includes ARGUS Enterprise (version 14 or 15). Moving to a current version ensures you're working on the same platform as the broader commercial real estate market, and keeps your team eligible for support.

Upgrading from AE 13 also gives you access to everything introduced in AE 14.5.0.930 / AE 15.0.1.1170, including:

Continuity of service and ongoing technical support
Access to the latest analytics and reporting features in ARGUS Intelligence
Improved productivity and portfolio transparency

How to upgrade

Upgrades are managed with support from your account representative. Most upgrades are completed within a few weeks, so we encourage you to get in touch as soon as possible to avoid any gap in support coverage.

Contact the support team or your account representative to help you in this upgrade.

FAQ

FAQ on the transition

For Administrators user management migration

I don't see all my ARGUS Enterprise users in the list. Is something wrong?

All existing ARGUS Enterprise user records should be automatically pre-populated in the ARGUS Intelligence Platform with an ARGUS Enterprise role assigned. This will be done on the day of the migration. Some users may already be in ARGUS Intelligence Platform.

If you want to give users access to assets, you can optionally set property permissions to control what appears in their asset list. There may be some users who cannot be migrated automatically – those who participate in multiple AE environments may need to be manually reviewed.

After the migration, if you don't see a user, please contact support.

I want to create a user who doesn't exist yet in the ARGUS Intelligence Platform. Is it possible?

Yes, if a user doesn't have an account yet, you can create one in advance to grant ARGUS Intelligence Platform access. Follow these steps. Assign the user a role, then set property permissions to control which assets and properties they can see.

If the user already exists, simply set their property permissions and resend the platform invitation.

A user doesn't see certain assets in the asset list

ARGUS Enterprise user needs to be assigned permissions to assets to work with them. If you want to give users access to assets and benefit from these new features, you can easily set property permissions to control what appears in their asset list.

I also use ARGUS Taliance or ARGUS Developer alongside ARGUS Enterprise. How does this affect me?

Altus Group plans to migrate ARGUS Taliance and ARGUS Developer to the ARGUS Intelligence Platform as well, but on a different timeline from ARGUS Enterprise.

More details will be communicated as that process is defined.

What happens to guest users I previously invited in ARGUS Cloud?

Existing guest user invitations will be revoked as part of the transition to the ARGUS Intelligence Platform. To reinstate access, an Organization Admin must first create a Collaboration with the guest user's primary organization, then issue a new invitation. More information here.

Can I still upgrade the AE database version or Calculation Version from ARGUS Cloud?

Yes. Those rarely visited functions remain available within ARGUS Cloud portal at the moment.

What is the login and SSO experience on ARGUS Intelligence?

It depends on your Identity Provider (IdP) setup:

Microsoft Azure Active Directory (Entra ID): Login works via Microsoft B2B authentication with minimal setup, as long as third-party access is not blocked. Users authenticate with their standard Windows credentials - no additional password required.
Non-Microsoft IdPs (e.g., Okta, ADFS): Federated SSO will need to be configured separately for ARGUS Intelligence. Please contact our support team.
No IdP: For your security, you will receive a one-time passcode by email each time you log in.

Contact support for further assistance.

For Citrix to Amazon WorkSpaces Transition

Does accessing ARGUS Enterprise via Amazon WorkSpaces cost more than the Remote Client?

No. There is no additional charge associated with using Amazon WorkSpaces to access ARGUS Enterprise.

What is the benefit of the new authentication?

The new authentication system delivers improved stability, security, and a more integrated experience. Starting in 2026, you will be able to navigate seamlessly from ARGUS Intelligence Platform into the relevant ARGUS Enterprise model or launch ARGUS Intelligence Platform directly from ARGUS Enterprise to access new features.

I currently open ARGUS Enterprise from the ARGUS Intelligence Platform homepage but it opens ARGUS Cloud portal

This is normal. During this transition period, we have provided a short cut to open ARGUS Cloud. Later, this button will open ARGUS Enterprise directly, in a browser tab.

Are there any changes to the XL4ADW Excel plugin?

The connection dialogue for the Excel for ADW plugin works the same way as the Remote Client - you will need to switch to the ARGUS Intelligence Platform connection. New, separate installers for the version 14 and version 15 XL4ADW plug-in will be available for download directly from the platform. There are no changes to the XL4ADW schema - only the connection method changes.

Is DDI capability affected?

No. There is no impact on DDI. The AE database structure is unchanged regardless of the authentication updates, and SQL calls that reference the AE users table will continue to work as expected.

For ARGUS Enterprise Remote Client

I am on ARGUS Enterprise version 14. What are my options?

You have two supported paths:

Option A - Upgrade to AE 15.0.1b (recommended): Provides the full ARGUS Intelligence Platform authentication experience.
Option B - Update to AE 14.5.0b: For clients not yet ready to move to version 15. This release also supports ARGUS Intelligence Platform authentication natively.

You have flexibility on timing - the ARGUS Cloud connection for the Remote Client will not be turned off until January 2027.

I am on ARGUS Enterprise version 15. What are my options?

Upgrade to AE 15.0.1b (or remain on AE 15.0.1a) - both support the full ARGUS Intelligence Platform authentication. The ARGUS Cloud connection for the Remote Client will not be turned off until January 2027.

Are there any changes to the XL4ADW Excel plugin?

You just need to switch to the ARGUS Intelligence Platform connection in the plugin dialogue. New installers for v14 and v15 will be available on the platform.

No schema changes - only the connection method changes.

Is DDI capability affected?

No. DDI is unaffected. The AE database structure remains unchanged, and all existing routines will continue to work.

Our support team is here to help

We have a range of options available - Including our support community, training guides, and training videos in ARGUS Intelligence Platform. You can also reach out directly to your account manager or customer support team.

View support options