Altus Group sustainable procurement & supplier portal
Building a resilient, diverse and ethical supply chain that creates long-term value for all stakeholders.
Altus Group is committed to developing and managing a robust, sustainable, diverse, and resilient supply chain. We recognize that suppliers are fundamental to our success—their performance directly impacts our business operations, reputation, client service, and financial outcomes.
Our Sustainable Procurement program integrates environmental, governance, and social factors into our purchasing decisions while ensuring our approach continues to meet stakeholder requirements. In 2025, Sustainable Procurement became a key component of our wider Third-Party Risk Management (TPRM) program.
Investing time in building and maintaining partnerships with our critical suppliers is key to Altus Group's success.
David Morgan
Senior Director, Procurement & Supply Chain Management
Our approach
Sustainable procurement is the process of integrating environmental, governance, and social factors into our purchasing decisions—while ensuring our approach continues to meet stakeholder requirements. Our comprehensive framework covers eight interconnected workstreams:
Supplier Sourcing
Supplier–Purchaser Collaboration
Supplier Information Management
Supply Chain Process Management
Supplier Contract Management
Supply Chain Lifecycle Management
Distribution & Inventory Management, and
Third-Party Risk Management (TPRM).
Our structured approach delivers measurable value across the entire supplier lifecycle:
Proactive risk identification and mitigation embedded in every engagement
Clear KPIs agreed with each supplier, tracked formally, and reviewed regularly
Transparent, fair processes ensuring equitable supplier selection at every stage
Contract lifecycle management (CLM) using robust standards and change management
Two-way feedback relationships building trust and driving continuous improvement
Comprehensive ESG assessment ensuring alignment with our sustainability goals
Strategic partnerships replacing fragmented, transactional engagements with structured, value-driven relationships
Our journey
We are building a structured, multi-year program to create a world-class, sustainable, and diverse supply chain. Our foundation is established; we now focus on scaling Supplier Relationship Management (SRM) engagement, deepening ESG integration, and achieving policy compliance across all supplier tiers.
Supplier Portfolio managed under the TPRM program
Multi-Year TPRM maturity program
Core ESG Commitment deliverables
Agile SRM approach
100% Ethical Sourcing Commitment
ESG supply chain framework
Our comprehensive ESG framework assesses suppliers across three pillars—Environmental, Social, and Governance—embedding sustainability and responsibility into every procurement decision.
The following section outlines the key questions that Altus will use to assess suppliers:
SRM six core pillars
1. Supplier identification & tiering
Phased rollout identifying suppliers in scope of SRM engagement, driven by business criticality and supplier performance.
2. KPI & performance monitoring
Clear KPIs agreed with each supplier, tracked in accordance with the agreed review schedule, with evidence recorded formally.
3. Supplier business reviews
Structured review sessions to review performance, address risks, share market insights, and align on strategic priorities.
4. Risk & issue management
Proactive risk identification and mitigation embedded in every SRM engagement with a shared risk and issue log.
5. Contract lifecycle management
SRM reinforces strong CLM practices ensuring contracts are administered properly and commercial obligations consistently met.
6. 360° feedback & continuous improvement
Two-way relationship where both Altus Group and suppliers provide structured feedback to build trust and drive better outcomes.
Supplier diversity commitment
Altus Group recognizes the pivotal role that diversity and inclusion play in fostering innovation and resilience. We are committed to building a more inclusive supply chain by partnering with our internal Employee Resource Groups (ERGs), aligning with our ESG Council objectives, and actively engaging with diverse suppliers—including:
Women-owned businesses
Veteran-owned small businesses
LGBTQIA+-owned businesses
Disability-owned businesses
Indigenous-owned businesses
Historically underutilized zone enterprises
Diversity benefits
Enhances supply chain
A diverse supply base builds resilience, reduces single-point dependency, and strengthens robustness across all categories.
Creates competition
Broadening the supplier pool drives healthy competition, improving quality, service, and value.
Advances market infiltration
Diverse relationships open new markets and communities, supporting our global growth ambitions.
Augments community commitment
Investing in diverse suppliers supports the communities in which we operate.
Building strategic partnerships that drive mutual value
Altus Group's SRM program moves beyond transactional interactions to create genuine, long-term partnerships built on transparency, performance, and shared goals.
Why SRM matters to Altus Group
Suppliers are fundamental to Altus Group's success — their failure can seriously impact our operations, reputation, client service, and finances.
Without structured SRM, value leakage occurs through inconsistent performance monitoring, poor contract management, and fragmented engagement.
Altus Group's clients rely on us — and our third parties — to deliver the services and solutions they depend on every day
Knowing when to build strategic partnership versus a lighter transactional engagement is critical to getting the most from our supply base.
Structured SRM creates a genuine "Win–Win" scenario — replacing fragmented, one-sided engagements with aligned, value-driven partnerships.
Supplier expectations
All Altus Group suppliers are expected to uphold standards reflecting our commitment to ethical sourcing, human rights, environmental responsibility and data protection.
Ethical business practices
Zero tolerance for bribery, corruption, or dishonest conduct in any jurisdiction.
Human & workers' rights
Respect for international human rights laws and fair labour practices throughout your organization.
Environmental responsibility
Responsible environmental management, reporting, and commitment to continuous improvement.
Privacy & data protection
Full GDPR compliance and proprietary data protection obligations throughout the engagement lifecycle.
Inclusive initiatives
Active internal programs promoting diversity and inclusion, and commitment to fostering an inclusive workplace.
Performance & transparency
Open communication, KPI adherence, and proactive risk identification and escalation.
Cyber security & AI governance
Commitment to Altus Group security standards and ability to deploy and restrict AI functionality.
Contractual compliance
Full alignment with all contracted terms, SLAs, and Altus Group policies.
ESG KPI evidence — How we measure supplier performance
Alignment to Altus Group's ESG objectives
Alignment with Altus Supplier Management Policy & Procedures
Evidence of Supplier ESG related initiatives via engagement output, supplier reporting and/or URLs etc
Supplier documents and/or URLs specific to each ESG factor (where shared)
Reporting under government-specific legislative acts
Supply chain internal KPI reporting
Policies & Governance
Altus Group is introducing a suite of governance policies that all suppliers are expected to align with. These form the foundation of every supplier engagement. The following active policies for the foundation for every supplier engagement:
Code of Ethics & Business Conduct
Sets out principles and standards governing how Altus Group and all business partners operate—covering integrity, human rights, anti-bribery, data protection, fair competition and more.
ESG Supply Chain Program
Defines Altus Group's approach to integrating environmental, social, and governance factors into all supplier selection and management decisions.
Procurement Policy & Standards
Governs how Altus Group sources goods and services globally. Sets baseline sourcing principles, due diligence requirements, and supplier performance expectations.
ESG Supply Chain Program
Defines Altus Group's approach to integrating environmental, social, and governance factors into all supplier selection and management decisions.
TPRM Policy & Standards
Third-Party Risk Management framework covering supplier monitoring, assessment, security requirements, GDPR compliance and risk remediation processes.
Supplier Code of Conduct
A dedicated Supplier Code of Conduct setting specific expectations covering ethical practices, environmental responsibility, labour standards and ESG reporting obligations.
Why this matters
Customer Assurance
Business Resilience
Long-Term Partnerships
ESG Compliance
Supplier Transparency
