Legal
Policies
Corporate governance guidelines
At Altus Group, we consistently strive to meet – and exceed – best-practice standards of governance, accountability, transparency and risk management in all our actions. Our Board of Directors provides stewardship and guidance to senior management, ensuring their continued ability to provide clarity of vision and value to stakeholders.
Code of ethics and business conduct
Altus Group requires high standards of professional and ethical conduct from all our employees. This Code of Ethics and Business Conduct reflects our commitment to a culture of honesty, integrity and accountability and outlines the basic principles and policies with which all directors, officers, employees and contractors of Altus Group are expected to comply.
Disclosure policy
The objectives of this policy are to ensure that material information about Altus Group is disclosed in a timely, consistent and appropriate manner, in accordance with applicable laws and to protect and prevent the improper use or disclosure of material information or confidential information about Altus Group.
Insider trading policy
Securities laws prohibit “insider trading” and impose restrictions on trading in securities while in possession of material undisclosed information. The rules and procedures outlined in this Policy have been implemented in order to prevent improper trading in securities of Altus Group Limited and any other company in respect of which material undisclosed information is obtained by Altus Group, and the improper communication of material undisclosed information regarding Altus Group or such other companies.
View our insider trading policy
Whistleblower policy
Altus Group’s Whistleblower Policy is designed to encourage employees to report or raise concerns or complaints regarding accounting, internal accounting controls or auditing matters or any other actual, potential or perceived wrongdoings relating to or involving the business and operations of the company. Such wrongdoing may include any act or omission concerning, for example, a violation of any law or regulation or the misuse of company funds or assets.
Privacy policy
Altus Group is committed to preserving and safeguarding your right to privacy. As part of this commitment, we want you to be fully aware of what happens to your personal information, which we have in our possession. Accordingly, this Privacy Policy sets out the manner in which we will collect, use, disclose and otherwise manage your personal information.
View our California Resident Privacy Policy
Website and marketing privacy policy
We need to process personal data through your use of our various websites and our own sales and marketing activities (including where we market our products and services to current and prospective business-to-business (‘B2B’) clients and partners, either using third party data sources, or in person and during events hosted or attended by us).
This Privacy Notice provides an overview of how data is used and stored as part of this process.
Recruitment and candidate privacy notice
Altus Group is dedicated to compliance with Gender pay gap reporting. Our report is published annually, and the data is available through the Government’s viewing service website.
Gender Pay Gap Report
We need to process applicant and candidate data to ensure we can manage a fair and effective recruitment and selection process and to assess suitability for a role. This Privacy Notice provides an overview of how data is used and stored as part of this process.
GDPR compliance
Altus Group (including ARGUS Software) is committed to compliance with applicable obligations under the GDPR for its products and services (“Products”) once the GDPR takes effect.
Altus Group is reviewing and updating its internal policies and procedures to ensure compliance with the obligations applicable to Altus Group for its Products. We are also committed to training relevant employees on the GDPR.
Learn about Altus Group and GDPR compliance
GDPR subprocessors
Altus Group uses certain sub-processors (including members of Altus Group’s affiliates), subcontractors, and suppliers to assist in providing our clients with the products and services described in the agreements we have with our client. In addition to the sub-processors below, other subcontractors and affiliates may be named in a client’s specific agreement with us.
Learn about Altus Group sub-processors
Anti-spam & e-communications
Altus Group Limited, its affiliates and subsidiaries (collectively, “Altus Group”, “we” or “us”) are committed to upholding your right to receive only those electronic communications for which you have expressly provided your consent.
As part of this commitment, we want you to be fully aware of the steps we have taken to ensure that we only communicate with you electronically or permit the download of any of our ARGUS Software products, or any of our other products, with your express consent.
Accordingly, this Anti-Spam Policy sets out what we will do prior to sending electronic communications or initiating the online download of software products in compliance with Canada’s Anti-Spam Law (CASL).
Modern slavery act statement
Altus Group has a zero tolerance approach to slavery, human trafficking and forced labour, both within our business and in our supply chain. Our commitment to acting ethically and honestly in how we do business is underlined in our Code of Business conduct.
Environmental policy
Altus Group’s Environmental Policy sets out our commitment to incorporate environmental practices into our business strategy and operations to minimize our environmental impact and to foster environmental awareness and responsibility among our employees, customers, suppliers and other interested parties.
Client data
Altus Group Limited (“Altus Group”) considers client data provided to Altus Group under an Engagement Agreement (“Client Data”) to be the confidential information of the client that provides such data (“Client”). Altus Group will take appropriate precautions to ensure the privacy of Client Data and will disclose Client Data only to:
the individual designated by the Client as the Client Administrator and individuals which the Client Administrator in turn authorizes;
the producer identified in Client Data as party to the Engagement Agreement;
real estate, industry or government organization(s), but only as required to fulfill the reporting obligations of Client, which the organization is entitled to require under applicable legislation.
Altus Group will otherwise use Client Data:
on an aggregated basis together with other similar data from other Altus Group clients so that the resulting “Statistical Data” is anonymous as to source;
in a manner in which the details and source of the information is not revealed – “Generic Data”; or
where the Client Data is further processed and analyzed utilizing Altus Group methodology and other Altus Group inputs to generate “Analyzed Data” that protects the specific underlying subject property Client Data.
Altus Group may disclose Statistical Data, Generic Data and Analyzed Data to any Altus Group Clients.
Title VI of the Civil Rights Act of 1964
A copy of Title VI is posted in each of our offices in the United States. It is our policy to comply with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities, contact our USA Human Resources Department:
Address: 241 Headquarters Plaza, East Tower, Morristown NJ
Phone: (212) 849 1742 Ext 3442
Property Assessment & Property Taxation Services: Contingency Fee Agreements
Altus Group Tax Consulting Paralegal Professional Corporation offers flexible and competitive fee arrangements. Depending on the services required and the needs of our clients, we are able to offer fees based on time spent, flat rates, or contingency fees.
Under a contingency fee arrangement, no fees are charged until tax savings are achieved.
The Law Society of Ontario implemented changes to its requirements regarding contingency fee agreements effective July 1, 2021. Altus Group’s contingency fee agreements, rates and invoicing are compliant with those requirements. Although individual rates may vary, the maximum contingency fee charged by Altus Group is 50% of the total tax savings achieved.
Limited English proficiency
If you need more information for persons of Limited English Proficiency, contact Human Resources:
Address: 33 Yonge St, Suite 500 Toronto, ON M5E 1G4
Phone: +1 416 641 9500