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By Altus Group | July 20, 2020

The Pre-Roll Consultation Period is quickly approaching and will commence on October 1, 2020 and end on November 6, 2020. The City’s on-line system is now open for 2021.

Pre-roll in a COVID-19 world

This year more than ever, it will be extremely important to participate in pre-roll. The base valuation date for 2021 Assessment in July 1, 2020, 4 months after COVID-19 started to seriously affect Calgary’s commercial real estate market and deep into the oil price collapse. The effects on property values have been widespread and range from moderate to extreme, depending on asset class. It will be critical to ensure that assessment values accurately reflect the downturn.

This is an excellent opportunity for property owners to pursue assessment reductions in advance of the formal appeal period. We delivered another year of great results to our clients in 2020 and feel it is the best opportunity to do so again for 2021.

Pre-Roll is an opportunity for property owners and their authorized agents to:

  • Obtain preliminary 2021 assessment values
  • Discuss the details of the valuation
  • Exchange information with the City’s Assessment Department that may assist in determining values
  • Negotiate reduced assessments

Why participate in 2021 Pre-Roll?

  • Calgary commercial real estate market faced challenges in the Alberta economic downturn and with the pandemic on top of that, the challenges just get tougher.  You need to ensure you are not paying too much property tax!
  • Assessed values are often too high relative to this changing market and the commercial tax rate has the potential to be higher next year
  • Opportunities for early tax savings and certainty, along with avoidance of the appeal process are greater than ever

How to participate in Pre-Roll

To participate in Pre-Roll, Altus Group will need to be authorized as your agent through Assessment Search for the 2021 Roll Year. For our administration purposes we are requesting that the authorizations be completed by Friday, September 18, 2020.

To assist with completing the agent authorizations we have developed the following information sheets to guide you through the different authorization processes:

Property Registration – refer to this information sheet if you have not previously created an account.

Updating Authorization of Agency – refer to this information sheet if you only need to update your authorizations for the 2021 Roll Year.

Linking & Authorizing New Assessments – refer to this information sheet if you need to link new assessments to your account and complete the authorizations for the 2021 Roll Year.

2021 ARFI (Assessment Requests For Information)

The City of Calgary, and all other assessment jurisdictions, send requests for property information (Property details, sales and income) every year which are required to be completed and returned. The fulsome response to these requests is more critical than ever this year. This is your chance to inform the assessors of the challenges and issues that properties are facing. Failure to respond to these requests can result in the loss of your right to appeal and leaves the assessor with no information with which to reflect any challenges that a property is facing. We recommend that these requests be answered in a timely fashion and provide the most current information, including any effects from the pandemic and any other challenges.

Please contact us at if you have any questions or concerns, and we will be happy to assist you.

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