Business rates are a complex area, and although it is possible for individual businesses to challenge their own rateable value, it is often advisable to engage with a reputable rating agent. The legislation and associated processes can be complicated, and professional Surveyors backed with a strong data capability are best placed to achieve the best possible results.

When choosing an agent, ensure that they are a member of one of the three main representative bodies – the Royal Institution of Chartered Surveyors, the Institute of Revenues, Rating and Valuation or the Rating Surveyors’ Association.

Speak to other local businesses to see if they have used the services of an agent and whether they have recommendations. When choosing an agent, you may find it helpful to ask for details of previous work carried out on businesses similar to yours.

Always ask for a clear breakdown of the fees you will be expected to pay and never pay any fees upfront. No win no fee rating agents’ interests are fully aligned with yours and where the fee is a percentage of the money saved, there is no business risk.

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