By Altus Group | May 31, 2018

Real estate advisor, Altus Group, Britain’s largest ratings advisor, instigated around 12 appeals a day in the first year of the new Check. Challenge. Appeal. regulations.

Altus Group achieved an excellent success rate for its clients at this early stage in the Check. Challenge. Appeal. process. Of the 67% of checks submitted by Altus Group and cleared by the Valuation Office Agency, 82% resulted in adjustments to the list and tax rebates back to clients.

Alex Probyn, President of UK Expert Services at Altus Group, said: “A key intention of Check. Challenge. Appeal. was to create a more streamlined and modern system designed to deter speculative appeals. In doing so, it was bound to cause dissatisfaction among those who felt deterred, but I think all stakeholders understand this isn’t working as well as intended”

“We are working with the VOA and Government to make further improvements to the system. There are still process challenges and legacy attitudes to overcome, but it is certainly possible to make it a change for the better long term.”

“Secondary legislation will be brought forward to allow the new appeals procedure to be used by those affected by the ‘staircase tax’ under the 2010 rating list. We remain concerned that the system might find it hard to respond to the influx in appeals that this essential correction will trigger.”

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