Our Business rates audit service could enable you to recover business rates refunds going back many years and over multiple revaluations

It even covers properties that you no longer occupy.

Historic errors can occur on business rates accounts for a variety of reasons and often go undetected. Some common errors include:

  • Incorrect application of transitional relief
  • Unclaimed credit balances
  • Failure to issue transitional certificates
  • Failure to apply material change in circumstance allowances
  • Failure to apply charitable relief
  • Failure to process Rateable Value reductions
  • Unenforceable backdated rates bills

We have recovered many millions of pounds on behalf of our clients through our forensic approach to auditing past business rates bills.

If you’d like our specialist team to review your business rate liability to ensure you’ve paid the right amount, contact us today or upload a copy of your rates bill for a no obligation rates review.

£1 billion+

Savings to date



20 million+

Sq Ft of Transaction Instructions


Expert Surveyors

We’re helping owners and occupiers reduce their business rates by over £4 million every week


Useful resources

Altus Group is a trusted professional business rates agent, fully regulated by the Royal Institution of Chartered Surveyors and a member of the Institute of Revenues Rating and Valuation.

Contact a qualified professional

Our multi-disciplinary team of professionals brings a wealth of industry experience and unparalleled data-driven insights, providing the clarity you need to make informed decisions.

Just a few of our clients

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Altus Group are a most helpful company. Even the smallest query gets answered in a short space of time and with a helpful outcome.

TCS Caravan Storage

Professional, hardworking, proactive and diligent. I have no hesitation in recommending them.

Broxap Ltd

Altus Group’s expertise and in-depth knowledge has resulted in a significant saving for our business, and the team have been both professional and easy to deal with. I would not hesitate to recommend Altus Group to others.

Clive Hurt (PH) Ltd

Impressed, first class service, continually seek to mitigate our operational costs.

Specialist Cards Ltd


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